Consulting Services

Openify provides expert consulting, analysis and design services in the following areas:


Content Management & Online Communities

Openify provides a rich variety of consulting services in the areas of Content Management and Online Communities creation. These consulting services include:

  • Requirement analysis and gap analysis
  • Technological & functional analysis & design
  • Evaluation of solutions and products
  • Market research
  • RFI & RFP preparation and management
  • Educational services, technological training for management
  • Search Engine Optimization (SEO) and website promotion, Adwords, advertising, viral marketing, Social Bookmarking Optimization (SBO) - StumbleUpon, digg, del.icio.us
  • Affiliate networks, reselling, integration with Commision Junction, LinkShare, Adsense, etc.

To learn more about our Content Management and Online Communities services, please visit our Web2.0 Services page.

Feel free to contact us for more information regarding our Content Management & Online Community consulting services.


Knowledge Management & Document Management

Using our vast experience in Knowledge Management, we offer our end customers and vendors a proven methodology for implementing an enterprise system to manage corporate knowledge and documents.

Our services include:

  • Analysis of Knowledge Management requirements and ecology
  • Design of Knowledge Management systems and enterprise portals
  • Knowledge Management system analysis & functional design
  • Evaluation of Knowledge Management products & technologies
  • Knowledge Management Req. Spec. & Gap Analysis
  • RFI & RFP preparation and management
  • Due-diligence, competitive analysis, Market research
  • Educational Services, technological training for management on Knowledge Management

Our valuable analysis tools include:

  • A comprehensive and well-tested Knowledge Management project methodology
  • A debriefing questionnaire on knowledge Management requirements and ecology
  • Requirement and analysis templates
  • Training material and presentations on Knowledge Management

Our technologies of expertise include:

  • Enterprise Portals
  • Document Management systems
  • Search & Retrieval engines, Classification tools
  • Self-service and eCRM solutions
  • Knowledge Organizers and Visualizers
  • Collaboration tools

Available for download at the bottom of the page, sample knowledge Management tools developed by Openify.

Feel free to contact us for more information regarding our Knowledge Management consulting services.


Customer Relationship Management (CRM)

Our CRM consulting services are based on experience in many implementation and migration projects of CRM systems .

Our services include:

  • Analysis of CRM requirements and business ecology
  • Requirement Specifications & Gap Analysis.
  • Design of migrations between versions and solutions and from on-site to on-demand.
  • System analysis & functional design.
  • Evaluation of CRM products & technologies.
  • RFI & RFP preparation and management.
  • Due-diligence, competitive analysis, Market research
  • Educational Services, technological training for management on Customer Service Management.

Our CRM solutions of expertise include:

  • Salesforce.com
  • Microsoft Dynamics CRM
  • Sugar CRM


Information Technology

Openify provides its technology-oriented customers and IT departments with a wide variety of IT consulting services that span the entire life cycle of implementing software products and solutions.

These services include:

  • Requirement analysis and gap analysis
  • Technological & functional analysis & design
  • Evaluation of solutions and products
  • Market research
  • RFI & RFP preparation and management
  • Educational services, technological training for management

Our updated areas of expertise cover the variety of aspects of technology and IT with a special emphasis on the following:

  • Web2.0, Content Management, Corporate Social Networks & Online Community Services
  • CRM - on-demand & on-site
  • Enterprise Portals & Knowledge Management
  • Enterprise Content Management (Document Management), Information Classification & Retrieval (Enterprise Search)
  • Cloud Computing, SaaS, on-demand.
  • eBusiness (B2B, B2C, B2E), Web Systems, Self-Service & eCRM
  • Web Services, EAI , Middleware & Legacy Connectivity
  • Technological platforms & infrastructures

Feel free to contact us for more information regarding our IT consulting services.

Below, for review, are sample Technology analysis documents and Knowledge Management tools developed by Openify.

AttachmentSize
Openify KM Project Methodology120.14 KB
Article - KM Human Factor (heb)166.22 KB
Article - Designing A KM System353.96 KB
Content Analysis Tool384.5 KB
Sample KM RFP (heb)550.85 KB
Sample website Requirement Spec. (heb)360.72 KB
 
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