Which type of software is most central in your organization's knowledge management processes?

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Enterprise Portal (e.g. SharePoint)

36% (70 votes)

Search engine

16% (32 votes)

BI product (e.g. Business Objects)

29% (56 votes)

BPM

1% (2 votes)

Analytical CRM

5% (9 votes)

ERP

9% (17 votes)

KM process tools (e.g. Kana)

3% (6 votes)

Home-made KM application

1% (2 votes)

Other

1% (1 vote)

None

0% (0 votes)

Total votes: 195

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